Caring defines us and our work. People receiving care expect it to be right for them, consistently, throughout every stage of their life.
Take a look through our client and staff testimonials below.
If you’d like to leave us a testimonial, please get in touch. We’d love to hear from you!
“I wanted to thank you for my loyalty and recognition bonus. It was so unexpected and will be put to good use as we move into our new journey as parents. I really appreciate your generosity and having my hard work acknowledged. I really enjoy being part of your team and wish you all many blessings.”
Doriana – Staff member
“I just wanted to say thank you for all the hard work putting together a team for my daughter. She is getting used to all the new faces and we are finding all the help very useful. We now have a much better routine as a family. Thank you again for putting together so much help and support for our daughter and our family.”
Mom
“How great to hear how well our client is doing, and he has been going back into school! I am pretty sure this is partly due to the package from Apollo as he gets such good care overnight, which is improving his overall condition.”
Kim, Team Leader, Children’s Continuing Care and Assessment Team
“Just to say thank you for getting these dates sorted for our client. Having spoken to her this morning, she is much calmer generally and is feeling that things are starting to come together, so a massive thank you from me as I know how challenging this has been and the work that you have put into it.”
Sophie Lester, BSc (Hons) Case Manager/Spinal Occupational Therapist
“I feel very grateful for having this opportunity to work with Apollo, within a great team and having a special and amazing client.
I am also very happy the Apollo team is getting bigger, with new people joining the office.
Thank you once again for everything!”
Staff member
“This is just a quick note to say how impressed and thankful I was to the girls who were here on Christmas day.
In saying that, to all of the carers… you are doing a great job and mum is certainly a lot happier and less anxious with Apollo than she was before.”
Family member
“… I just wanted to put in writing my appreciation to all your carers on our client’s package. I have personally met her Carers and they are a credit to your team.
I receive regular positive feedback regarding all her carers from the ward staff, they are professional, kind, caring and demonstrate their compassion towards our client.
They have felt like part of the ward team which has been lovely, If you could pass on my appreciation to your team I would be very grateful.”
Hannah Woods – Ward Manager 4B, Alder Hey Children’s Hospital
“I just wanted to let you know that we are very impressed with the service that your team member has provided to our care packages and in particular to the child client, which as a case is extremely challenging.
The team member has shown great commitment and enthusiasm. Communication with her is brilliant. She is very hands on, and she knows our children exceptionally well. I don’t think we could ask for more.
I think it’s important to recognise and celebrate good work and service, I’m sure you will appreciate this.”
Nicola Squire da Silva – Team Manager, Children with Disabilities Team, St Helen’s
“I just wanted to say what an absolute pleasure it is to work with your team. They respond quickly to emails sent, they do whatever they can to assist, and they do this with good grace, joy and a positive attitude. They ensure that suitably trained and well supported staff are deployed.
The care that they put in place for a new client I am told by the family member was his words ‘AMAZING’. He is so delighted with the level of professionalism and care to his brother.
So you see, at my level of contact with your agency and the family level, we are really so grateful.”
Sharon Lomax – Lead for Personal Health Budgets, NHS Warrington Clinical Commissioning Group & NHS Halton Clinical Commissioning Group
“Thank you so much for everything this year Laura. I can’t express enough how much your support and words meant to me, and the rest of us while we were caring for our client, knowing you’d be there whenever I needed a chat meant the world. I can’t thank you enough for the hard work and hours you put in during that time. Then afterwards, you were still there whenever we needed you. Thank you for keeping me in work afterwards. I really needed that… you don’t even know how much that helped. Please pass on a massive thank you to our coordinator as well for that, and for letting me work with another client.
Over the past 2 years with our client, I couldn’t have asked for a better coordinator. So, thank you so much Laura.”
Shannan – Staff Member
“I appreciate all the support, training I have been given whilst employed with you. …I feel in my time with you I was supported in delivering care to a high standard.”
Emma Smith – Former staff member
“Could I take also take this opportunity to say how appreciated it is to be valued in this way, especially in light of the past year we’ve all had, if you could pass on my gratitude, thank you.”
Debbie – Staff Member
“Thanks for everything you and your team have done. You have been fantastic, from advocating on behalf of our client and his family when they couldn’t get the information they wanted, to ensuring his care was delivered safely. To enabling our client’s last wishes to be with his family were achieved. The family have nothing but praise for you all but especially his Carer who has helped them through the last 24 hours.”
Sarah Moore – Senior Case Manager, Member of the British Association of Brain Injury Case Managers (BABICM)
“Could you pass on our thanks and best wishes to the carers.… Alison, Cameron and Mel? All three have been excellent, we really wouldn’t have managed without them and won’t hesitate to get back in touch should the need arise. It’s all been really emotional making this decision for my son and I haven’t felt able to speak to them about it so I hope they understand and like I say, they are a credit to Apollo.
Take care and thanks again.”
Mum
“…Thank you Laura for all the support you and Apollo have been providing to our children and young people.”
Sally Newsome – Designated Clinical Officer, NHS North Yorkshire Clinical Commissioning Group
“I spoke to our client last week and she can’t speak more highly of you as a company and her Carer which is amazing to hear… A very successful package!”
Charlotte – Lancashire and South Cumbria NHS Foundation Trust
“Just a short note to let you know all John’s carers are fantastic. They are dedicated, attentive, caring and easy to get along with. They also interact with John really really well.
They are all appreciated. Thank you.”
Family member
“Just want to feed back that our new nurse (Sue) delivers outstandingly the best support, communication and efficacy in my experience with Apollo.”
Family member
“Thank you for your contribution at the meeting you did very well and you provide good care to this little boy. ”
Alison Small – Lead Nurse CHC & Integrated Service Manager
“I wanted to say how fortunate we are that your carer is working with us at Valley. All round her work is excellent.”
Head Teacher – Valley School, Stockport
“The last few weeks have been really difficult, but may I take this opportunity to say you are all AMAZING and don’t let anyone tell you different. Charlotte you have been a rock of a manager! Keep going and never give up. Thank you for looking after me and supporting me. I can’t thank you ALL enough.”
From the Nursing Team :)
“Since you took over my son’s care early October you have provided an excellent service and would have no hesitation in recommending you.”
Family Member
“All of the team at Apollo are always professional and understanding. They listen to our problems / concerns and act quickly to sort problems out. They do their utmost to accommodate our requests and always take our opinions and points of view into account. We are extremely happy with the service/ care we have received and would be happy to recommend them”
Foster parent of client
“All of our carers are very professional, kind and caring and are well trained and aware of the care needs of our little boy. Training of the carers has been excellent and is ongoing and kept up to date.”
Foster parent of client
“We are pleased with the service provided by Apollo Home Healthcare the staff are very friendly and work according to our care needs for our little one. All the care staff are fully trained before they start work which is very reassuring. Overall we would recommend Apollo Home Healthcare to anyone that is looking for healthcare at home.”
Parent in Dewsbury
