Danielle - Apollo Home Healthcare


Recruitment and Compliance Consultant – West Midlands

I joined Apollo Home Healthcare in March 2020. I was working a role which involved compliance, recruitment, and rotas, but knew I wanted to do more compliance. I was contacted previously by Laura Walker on linked in, she was so polite & kind and set a bar high which was followed by many conversations I had. The reviews were amazing and, I had a friend who had worked here briefly who only had positive things to say. The advert that I applied for wasn’t the same as the job I do, but through the interview process, both the recruitment manager and operations manager gave me all the information which allowed me to choose my current position.

My day can vary greatly day to day. Between me and my colleague, we do a week of compliance and then a week of recruitment. On a compliance day, we can be booking training, chase documents and administration from recruitment. We also have training courses where we build the relationship with candidates coming through. We also keep on top of existing candidates DBS checks and training to ensure compliance throughout the West Midlands is kept to a high level. On a typical day in recruitment, we will conduct up to 5 interviews a day, looking for candidates to fulfill specific job roles, we complete recruitment requests and update the weekly recruitment document, so everything is up to date. We also upload our successful candidates to our People Planner. The days are never the same and vary hugely between any day.

My typical day in the office, I come in around 8:45am to start preparing my interviews, we see who we have in for the day, print off the applications and CV’s and prepare these ready for interview. We then have out morning team catch up where we will share any successful candidates or discuss any care package issues or changes. We then carry out the interviews throughout the day and complete any candidate packs that are successful by adding them onto the People Planner. We ensure calendars are up to date for all staff in the office so that they are aware of potential new candidates and make follow up communication with them and we’ll add these onto out log in order to checkchase any outstanding documents.

The most challenging part of my role is recruitment. Some days can be slow in terms of recruitment and interview attendance, however this gives us more time to follow up with our successful candidates ensuring they are have all of the information they require.

The thing I love most about my role is being able to hire people knowing they will successfully fulfill a care package to a high level, ensuring our client’s care needs are met to an high standard.

I love the support you get from the office and management. If there are any questions/ queries or worries I have, management are great at supporting us through this. I also love the mental health and wellbeing focus that we have in place and that everyone is approachable with any concerns we have, and they get sorted.

A summary for my role and working for Apollo is, a fast but controlled paced supporting environment where we are able to grow and expand our knowledge on a daily basis.

I appreciate all the support, training I have been given whilst employed with you. …I feel in my time with you I was supported in delivering care to a high standard.

Emma Smith – Former staff member

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